How to Get New Garbage Can From Waste Management

Whether you are looking to replace an old garbage can, or you’re signing up with Waste Management and have never had one before, there are a few simple things you should know before going through the process of getting your very own garbage can from Waste Management.

New Garbage Can From Waste Management

New Garbage Can From Waste Management

Follow these easy steps to get one from Waste Management that will last you for years.

Step 1: Verify Your Address

It’s not required, but verifying your address is a quick way to confirm you live at an address that qualifies for Waste Management services. Since so many cities and regions offer their collection services, finding out whether you need to verify your address could save you time and effort. If it turns out your city doesn’t require verification, skip ahead to Step 2.

Otherwise, go ahead and get verified! Most waste collection companies allow customers to verify their addresses by phone or online; follow the link provided on their website or contact customer service by calling the number listed on your bill.

When contacting customer service via a phone call, be sure to have all information that can be used to verify your address with you. You’ll typically need it when speaking with a representative.

Follow any instructions given by customer service regarding how to verify your address; some may ask you to send them a photo of yourself holding up something specific (like a piece of mail) with your name written on it.

You may also be asked (in some cases) to visit an office in person and bring specific documentation with you (such as proof of residency). The exact requirements might vary for different regions.

Still, the bottom line is to be ready to provide what’s beings asked from you for a smooth verification of your residential address.

Step 2: Complete Online Form

There are two ways to get a new trash can from your trash company. The first way is to fill out an online form on their website. Most waste management companies have these forms, but you should always check them before attempting them.

If you find a list of frequently asked questions (FAQs), you’ll want to read those too. These may include specifics on what size bin your household qualifies for and whether or not you’re charged a delivery fee. If there isn’t an online form available, call your company directly and ask for one!

You’ll likely be given an application that you can mail in or bring into your local office. Once your application has been received, they will send someone to measure your garbage cans and determine which size they recommend.

This information will then create a customized order for you at no additional cost. In some cases, they might even take away your old cans when they deliver the new ones!

Some trash services offer on-site delivery of their bins instead of having them delivered by truck. This is an excellent option if you cannot put your cans out curbside, but it can be more expensive than ordering through your local office.

If you decide to go with on-site service, ensure you get an estimate beforehand so you know what to expect when they arrive! Delivery fees are generally based on your location and whether or not there are any steps involved in bringing a new bin up to your home.

Step 3: Schedule Service Call

One of these days, your garbage can is going to break. Maybe it’s all torn up, and you’re sick of putting the trash into plastic bags. If so, it’s time to set up a service call with Waste Management. Here’s how:

The first step is to schedule an appointment. There are two ways to do that; by phone or online. You can call them at 1-800-796-9696 or fill out their online form. The online form seems like it would be faster, but if you prefer calling, then pick up the phone! You’ll need your address and your account number (which is located on your bill).

Once you’ve done that, tell them what kind of service you’re looking for. They offer three different options:

  • Trash Service Only
  • Trash Service with Recycling
  • Trash Service with Composting

If you want a new can, choose Trash Service with Recycling or Trash Service with Composting.

Once you select your plan, they’ll ask if you want to schedule an appointment online or over the phone. If you choose online, then go ahead and fill out their form!

If you prefer calling, then give them a call back at 1-800-796-9696 and follow their instructions. They’ll take care of everything for you!

Step 4: Wait For Your New Garbage Can To Arrive

Before your new garbage can arrives, you’ll want to make sure you have a designated space for it. Most garbage cans (if not all) need to be at least three feet away from any obstruction, so if there’s an object within three feet of where you want your can to go, move that first.

If there are no objects nearby, just place it somewhere central. This will be easy enough to move later if necessary. Now just wait! Your new garbage can should arrive within five business days after ordering.

Keep in mind that if your request was during a high-volume time of year (like summer) or if you’re placing an unusually large order, it could take a little longer for your order to process. But don’t worry: as long as you ordered with a credit card, they won’t charge you until your item ships.

Step 5: Install Your New Garbage Can

After you’ve gone online to request a new garbage can, it’s time to get your hands dirty. Remove your old trash receptacle and dispose of it as you see fit. (For more about garbage disposal, check out ways to dispose of trash without harming the environment.)

Then, simply place your new can into its spot and secure it using whatever Waste Management provided hardware. Your new trash receptacle should be good as new!

Waste Management Garbage Can Sizes

What size garbage can you get? The best way to find out is to measure your space. Measure around your room to see what size will fit and make sure there’s enough space for a garbage can and then some.

Then, take a look at what Waste Management offers. Make sure that it will fit by checking their product specifications. As mentioned earlier, a representative might be sent to do the measurement task for you.


Is it time to replace your old garbage can? If so, simply call Waste Management at 1-800-796-9696 to schedule a pickup.

The best part about replacing your garbage can is that you won’t have to think about it for another year, and you’ll be on track to keep your trash out of landfills by recycling and composting as much as possible.

Plus, with a new can, you might even be able to fit more items into each trip outside! What are you waiting for? Call today and get a free bin with same-day service!

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